{"id":629,"date":"2026-08-26T21:44:46","date_gmt":"2026-08-26T21:44:46","guid":{"rendered":"https:\/\/www.chobe.digital-bnb.com\/?page_id=629"},"modified":"2026-08-29T09:49:03","modified_gmt":"2026-08-29T09:49:03","slug":"conditions","status":"publish","type":"page","link":"https:\/\/chobesafaritravel.com\/en\/conditions\/","title":{"rendered":"Conditions"},"content":{"rendered":"
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Reservation \u00b7 Payment \u00b7 Cancellation\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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GENERAL TERMS AND CONDITIONS FOR RESERVATIONS, PAYMENT, AND CANCELLATIONS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our booking, payment, and cancellation policies are clearly stated\u2014so you know exactly what you\u2019re committing to before you pay a single euro.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Effective as of January 1, 2026<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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01 \u00b7 Reservation Confirmation\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Four steps until the start\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tReservation Form\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tPour garantir votre r\u00e9servation, nous demandons un formulaire de r\u00e9servation d\u00fbment compl\u00e9t\u00e9 ainsi qu\u2019un acompte de 50 % non remboursable.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t50% down payment\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tLa r\u00e9servation est confirm\u00e9e uniquement apr\u00e8s r\u00e9ception de l\u2019acompte et confirmation \u00e9crite de Chobe Safaris & Travel.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWritten confirmation\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tPour les r\u00e9servations effectu\u00e9es moins de 30 jours avant le voyage, le paiement int\u00e9gral de 100 % est exig\u00e9 pour confirmer la r\u00e9servation.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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04\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t48-Hour Travel Vouchers\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tNous vous transmettrons les vouchers d\u00e9finitifs ainsi que les coordonn\u00e9es du guide\/chauffeur 48 heures avant le d\u00e9but du voyage.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Bookings made less than 30 days before departure:<\/strong> full payment is required to confirm the trip.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02 \u00b7 Payment Terms\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Two payments, one currency\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Timeline\n\n<\/h2>\t\t\t\t<\/div>\n\t\t
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50 %<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tDeposit, payable at the time of reservation\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t50% of the total cost of the trip is due at the time of booking (non-refundable)\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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100 %\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tFinal balance, due 30 days before arrival\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t100% of the total amount must be paid 30 days before the arrival date.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Currency\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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All prices are listed in USD. Payments in EUR are accepted upon request.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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All bank fees and transfer fees are the responsibility of the customer or the agency.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Accepted Payment Methods\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBank Transfer\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tmode de paiement privil\u00e9gi\u00e9. Les coordonn\u00e9es bancaires figurent sur la facture.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest bank account information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCredit card\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tOnly upon request. A 3.5% processing fee applies.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t Wise \/ PayPal\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tA 3.5% processing fee applies.\n\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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03 \u00b7 Cancellation Policy\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Cancellation Fee Schedule\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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All cancellations must be made in writing to the following address: agents@chobesafaris.com.

Cancellation fees are calculated based on the date we receive written notice:

Time Before Arrival Cancellation Fee 30 days or more before arrival Deposit refunded, minus a $50 administrative fee 29 to 15 days before arrival 50% of the total trip cost retained 14 to 7 days before arrival 75% of the total trip cost retained 6 to 0 days before arrival \/ no-show 100% of the total trip cost retained<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Notice Period<\/div>\r\n
Cancellation Fees<\/div>\r\n
More than 30 days before arrival<\/div>\r\n
Refund of the deposit, minus a $50 administrative fee<\/div>\r\n
Between 29 and 15 days<\/div>\r\n
50% of the total cost of the trip<\/div>\r\n
Between 14 and 7 days<\/div>\r\n
75% of the total cost of the trip<\/div>\r\n
Between 6 and 0 days \u00b7 failure to appear<\/div>\r\n
100% of the total cost of the trip has been deducted<\/div>\r\n <\/div>\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Non-refundable items\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Parking fees, domestic flights, surcharges related to specific events, and visa fees are 100% non-refundable once they have been booked and paid to the service providers.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Changes\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Changes made 30 days or more before the trip: free, subject to availability. Changes made between 29 and 14 days before the trip: 20% change fee. Name changes: $25 per person. 4. PRICES AND INCLUDED SERVICES<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Prices are subject to change due to increases in government taxes, park entrance fees, or currency fluctuations until the deposit is paid.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The services that are included and those that are not are clearly listed in your itinerary and\/or your quote.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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LIABILITY AND LIMITATION OF LIABILITY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tChobe Safaris & Travel acts as an intermediary for hotels, lodges, transportation providers, and activity operators. We accept no liability for their acts, omissions, or failures.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tCustomers are responsible for ensuring their passports are valid, obtaining the necessary visas and vaccinations, and securing travel insurance. We can provide information and assistance in these matters, but we cannot be held liable for any denial of entry into the country.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tWe reserve the right to modify the itinerary based on weather conditions, wildlife movements, or for safety reasons.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DATA PROTECTION AND SOCIAL RESPONSIBILITY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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A portion of each reservation helps fund Claire For Children with Disabilities in Kasane.

By booking with Chobe Safaris & Travel, you are helping to promote responsible tourism in Botswana.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FORCE MAJEURE\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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In the event of a natural disaster, pandemic, political unrest, or government restrictions affecting travel, Chobe Safaris & Travel will offer a travel credit valid for 18 months from the original travel date.

No cash refunds will be issued under these circumstances.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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03<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CLAIMS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Any problems encountered during the trip must be reported immediately to your guide or to our WhatsApp hotline, which is available 24 hours a day, 7 days a week, so that we can take action and try to resolve them.

Complaints made after the trip has ended will not be considered.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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04<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TRAVEL INSURANCE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Comprehensive travel insurance that covers, among other things, trip cancellation, medical expenses, and emergency evacuation is strongly recommended for all customers.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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CONTACT \u2013 RESERVATIONS AND SUPPORT\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Office\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Kasane, Botswana\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Gateway to Chobe and the Four Borders<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Phone & WhatsApp\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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+267 75 585 718\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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E-mail\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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info@chobesafaris.com\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Availability\n\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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7 days a week \u00b7 24-hour on-site assistance\n\n\n\n\n\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

R\u00e9servation \u00b7 Paiement \u00b7 Annulation CONDITIONS G\u00c9N\u00c9RALES DE R\u00c9SERVATION, DE PAIEMENT ET D\u2019ANNULATION Nos conditions de r\u00e9servation, de paiement et […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-629","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/pages\/629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/comments?post=629"}],"version-history":[{"count":94,"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/pages\/629\/revisions"}],"predecessor-version":[{"id":823,"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/pages\/629\/revisions\/823"}],"wp:attachment":[{"href":"https:\/\/chobesafaritravel.com\/en\/wp-json\/wp\/v2\/media?parent=629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}